NOW available to only clients with a JB wig
This Service includes;
Closure take off and replacement
Full customisation
Thorough washing of your unit
Conditioning and deep treatment
Styling
What to do
Send in your Wig
Include in your pacakage the replacement closure or purchase a new one from us
Pay shipping at checkout- this enables shipping your unit back to you
Unit would be shipped back once completed or simply pick up
Make sure to send to the right mailing address on our website
Note: Please do not send in a bad lace closure as we would not be able to work with it. If you need a consultation, kindly send us an email prior to sending in your unit.
To drop off, please book a time slot. A drop off link will be sent once your order is placed. This is to ensure that we receive your wig at the right address.
To ship, please send to address on your order confirmation email.
Closure Replacement
Processing time is 8 business days. Allow 2-5 business days after production time for domestic shipping and 6-10 business days for international shipping. Clients will receive a confirmation email with tracking details. JoBelle will not be held liable for any lost or stolen package.
Please ensure you insert the accurate shipping address. In the event of a delay or missing package, you are advised to contact your local post office immediately.
As this is a custom made wig, created using your exact specifications, we do not accept refunds or exchanges. ALL SALES ARE FINAL.
If you are not satisfied with your unit, kindly email us your concerns and we would help resolve it as soon as possible.
